Ensuring the continuity and efficiency of your system
MANTEINANCE
100% Continuous Operability
We want our clients’ systems to remain continuously operational, functioning as efficiently as possible with the highest levels of security.
Reducing and preventing incidents is possible thanks to our preventive maintenance systems. However, for unpredictable events, you can rely on our corrective maintenance service to provide a quick response to any situation.
We offer you a team of professionals dedicated to ensuring 100% operability of your systems.
Preventive Maintenance
We incorporate advanced tools to perform automatic and periodic hardware and software inspections. Through predictive analysis and real-time diagnostics, we can anticipate potential failures, minimizing disruptions and maximizing the lifespan of your equipment.
REMOTE
Through a secure VPN connection, our specialists audit your system, detect incidents, and generate detailed reports on the status of each component.
ON-SITE
Through a secure VPN connection, our specialists audit your system, detect incidents, and generate detailed reports on the status of each component.
Corrective maintenance
Corrective Maintenance focuses on taking the necessary actions in response to an incident, resolving the issue, restoring service, or addressing a failure in a piece of equipment.
We act immediately when a problem arises, ensuring a quick restoration of service. Our technical team conducts precise diagnostics to identify the root cause of the failure and apply the most appropriate solution. In critical situations, we provide remote or on-site assistance to minimize downtime.
For projects contracted under a “turnkey” model, maintenance services can be provided directly at the client’s facilities.
As part of this service model, SCATI offers Customized Maintenance Plans tailored to each client’s needs. These plans are analyzed on a case-by-case basis and may include Flat-Rate Repair Services or Project-Specific Warranty Extensions.
Customized Maintenance Plans
To ensure a flexible service tailored to your needs, we offer Customized Maintenance Plans adapted to different environments and types of installations.
These plans include options such as flat-rate repair services and warranty extensions, providing full system coverage based on the criticality and operational requirements of each client.
Additionally, we offer real-time monitoring options and specialized technical support for efficient maintenance management.
Software and Update Services
Keeping your system up to date is essential to ensuring security, performance, and compatibility with other systems. At SCATI, we ensure that your infrastructure is always optimized with the latest software versions, providing a secure and efficient environment within a centralized security ecosystem.
SOFTWARE UPDATES
We implement enhanced versions that optimize performance, reinforce security, and fix vulnerabilities, ensuring system stability.
THIRD-PARTY INTEGRATIONS
We adapt our platforms to ensure compatibility with other systems, enabling an interconnected and unified security management.
digital twin
Digital Twin is a key component of our maintenance strategy. By creating a virtual replica of your security system, we can monitor the real-time status of each component and anticipate potential failures to ensure optimal performance.
Preventive Maintenance
We use advanced technologies to run simulations and detect anomalies without affecting the physical system, allowing us to address issues before they impact operations.
Corrective Maintenance
When incidents occur, Digital Twin provides detailed information, making it easier to identify the cause and implement quick and efficient solutions, minimizing downtime.
