Supporting our clients at all times
SCATI CARE: Direct Services from the Manufacturer
We take care of your peace of mind
Providing a quality service is as important, if not more important, than the delivery of intelligence security solutions themselves.
We are committed to offering quality services that allow us to create strong ties with our customers and loyalty to our brand.
Our goal is that our customers get the most out of our technology solutions and ensure their peace of mind.
We accompany our clients throughout the project cycle, paying attention to those details that make the difference and making available to them the widest range of services possible, so that each user can choose the ones that best suit their budget and operational needs.
Do you need someone to take care of your needs?
Quality personnel and maintenance
Quien mejor para asesorarle sobre un producto/solución tecnológica y atender sus incidencias que el propio fabricante o sus partners certificados, con piezas homologadas y siguiendo los estándares de calidad fijados por fábrica.
Personalized communication
Personal de SCATI dedicado a cada cliente con canales de comunicación abiertos para que disponga de todas las garantías posibles sobre los productos y soluciones.
Preferred Technology Partner
Acceso preferente a novedades tecnológicas y menor coste de incorporación de una nueva funcionalidad o mejora a la plataforma. Posibilidad de influir en la evolución tecnológica de nuestras soluciones.
The challenges we face in the intelligent security sector
Victor Alonso
Technical Office Manager
“At SCATI we don’t just offer products, we offer high technology with the best service. That is why, together with my team, we get involved in the projects from the definition of needs to their configuration and start-up, offering a differential value to our clients”.
services
CONSULTING
We support you in every phase of the project, from the definition of requirements to its implementation.
CERTIFICATIONS
Become a specialist in advanced security technology and obtain official certification on our SCATI platform.
SOFTWARE
We have an R&D Department to develop solutions tailored to your needs.
setting up
We accompany you in the implementation of your project, until you achieve the maximum operability and efficiency of the system.
MAINTENANCE
We guarantee the continuous operation of the system through our preventive and corrective maintenance services.
IN-PLANT
You can count on the exclusive dedication of our technicians, who will specialize in the operations of your organization.
have already trusted us
Juan Carlos Romero, responsable de proyectos de IPRoom y SISTELAN
Javier Guzmán Ruíz – Product Manager of Telefónica Ingeniería de Seguridad (TIS)
Jorge Pola, director de Marketing – DEINTA
