by Scati | Jan 27, 2021 | SCATI News, solutions-sectors-hospitals
he Hospital invests in facial recognition systems and SCATI license plate reading that allows them to identify their patients upon arrival at the facilities to offer them the best patient service
This hospital center has been at the top of the ranking of "Best Hospitals in Mexico" for a decade thanks to offering a first class healthcare service in state-of-the-art facilities.
In order to offer a differential treatment to its customers, the Hospital invests in facial recognition systems and SCATI license plate reading that allows them to identify their patients upon arrival at the facilities.
Solution
The main characteristic of a health complex is to have an open-door philosophy. Since no one can be denied access, an ideal condition can be created for unwelcome visitors.
Our facial recognition and license plate reading systems with deep learning technology help protect the main accesses, elevators, confined spaces, accesses to operating rooms and administrative offices and identify internal and maintenance personnel, collaborators and VIP clients.
Every time someone accesses the hospital facilities, the video systems detect it, send an alarm and compare the image with the database hosted in the video recorder, activating the corresponding action protocol automatically.
This facial recognition system makes it possible to maintain the security of the facilities and to help those in charge to offer a more exclusive attention to their best customers, improving the user experience.
The analysis of facial recognition is done through a video recorder series Deeplearning SCATI FENIX. This platform is capable of storing images from up to 64 IP cameras and perform facial recognition of up to 24 cameras simultaneously.
The facial recognition system helps to verify that the staff complies with the internal procedures and protocols of the institution and verifies the non-invasion of spaces exclusive to collaborators. In this way, hospital excellence is achieved.
Supporting the security area, the system has a face search option in the recorded video that allows the traceability of any person identifying those suspected of having committed a crime inside.
For this purpose, facial recognition cameras are strategically placed inside the buildings to capture the faces of all people entering the different areas of the complex, generating a database of thousands of people.
The system is fed with data continuously which facilitates the generation of reports to classify the influx of people according to gender, age or list in a time interval which allows the Hospital to have a tool for continuous improvement in customer service.
The security of the hospital is complemented by the installation of 6 mini-dome IP cameras that offer high image quality even in low light conditions thanks to their integrated infrared capable of covering up to 10 meters. Their discreet size makes them ideal for installation in these environments where the privacy and intimacy of your patients is paramount.
License plate reading cameras at vehicle access points are the perfect complement for identifying the trajectories and modus operandi of malicious personnel. It is therefore vital to keep the blacklists updated in both facial recognition and license plate reading in order to execute the corresponding action plan: quality control, improving the experience of VIP users or simply to dissuade the recurrence or intention of doing any type of illegal activity inside the health complex.
Benefits
The SCATI video surveillance solution goes beyond security and incorporates the latest technology in facial recognition so that this Hospital Center can have a tool that continuously improves the care provided to its customers.
At the same time, this system allows to obtain relevant information about the people and vehicles that access the facilities allowing their classification by gender, age and in any time interval so that the Hospital can improve its processes and procedures and continue to maintain its business excellence.
With the implementation of SCATI technology, the quality processes, security and trust that we seek to place in health complexes jumps to the next level improving the user experience that greatly helps the image and reputation that goes hand in hand with the security environment that is required to help maintain a calm and trustworthy environment in any situation that requires the use of any health institution.
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by Scati | Jan 19, 2021 | Blog, solutions-sectors-hospitals
Today, our hospitals find themselves in a maelstrom rarely seen before and when it comes to physical security, hospitals and healthcare facilities face a unique set of challenges.
The large number of people flowing through their facilities, the increased severity of self-protection protocols for workers (healthcare personnel, assistants, orderlies, administrative staff, etc.), the use of material resources and products of great monetary value and, additionally, the need to continue providing good patient care, mean that our hospitals need to equip themselves with technological and procedural resources that enable them to have a much safer environment and with tools that facilitate decision-making at key moments. Moreover, all this must be done while complying with a series of standards, codes, rules and regulations.
The 24/7/365 nature of hospitals requires additional attention when it comes to the most appropriate security measures. In healthcare facilities, video surveillance is an effective tool not only to increase security, but also to achieve effective cost control and to monitor and refine action protocols, making use of the data that the different components of the system can provide to decision makers for better decision making.
One of the most widespread scenarios is the use of cameras for patient care and surveillance, being more widespread in psychiatric areas or ICUs, so that patients can be monitored in real time from the checkpoint and healthcare personnel can manage their time much more efficiently.
It is no wonder then that today's CCTV acquisition and installation strategies comprise a large part of a healthcare risk mitigation plan. With capabilities that go beyond simple video surveillance to systems with artificial intelligence-based analytics, access control, visitor management or even improved patient care, modern video surveillance strategies are helping healthcare facilities meet these complex demands.
This combination of CCTV covering the security-operational binomial in the installation is based on the use of video analysis tools based on artificial intelligence or integration with positioning systems, and can be broken down into the following aspects:
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- Access control through facial recognition, and thus respond proactively to intrusions by unauthorized persons in restricted areas or to authorize access to certain areas to those persons who are allowed to do so, using facial biometrics as a substitute for traditional cards, numerical codes or fingerprints.
- Supervision and identification of goods or objects that may have been negligently abandoned and that may pose a risk to people or facilities.
- Support in emergency management, such as evacuations, using the system to know how many people are in the facilities and to have another tool to help manage and coordinate all the necessary protocols.
- Control and supervision of the temperature of certain equipment or products, to avoid deviations that could jeopardize their integrity or make their operation unfeasible due to overheating, thus preventing having to incur additional costs or expenses that would be incurred to replace them, or the disruption to patients when equipment stops working and needs to be subjected to maintenance work.
- Parking control, allowing to know at all times how many vehicles are inside and to have them identified by reading their license plates. These features make it possible to inform visitors if the parking lot has free spaces and, for the hospital's security area, to authorize access to previously registered workers' vehicles or to verify possible suspicious vehicles that stay longer than usual.
- Tracking of medical equipment and assets. In recent months, there has been an increasing concern for protecting both physical assets (high-tech medical and diagnostic equipment) and products (medicines or vaccines) of high economic value that may be subject to theft or robbery. To this end, video surveillance systems are allowing integration with positioning systems that, by means of tags attached to the assets or products, signal at all times where they are located and it is possible to visualize in real time the camera that is closest to where the tag is located. Additionally, for forensic investigations, it would be possible to reconstruct in video the entire path of the tag associated with the asset or product in a given time interval within the hospital. In this way, the high costs for the replacement of such assets can be considerably reduced.
All of the above possibilities opened up by video surveillance systems in turn generate data of interest that can be interpreted by specialized business intelligence systems and presented to hospital managers in the form of dashboards to support them in monitoring, assessing and optimizing internal procedures, the quality of patient care and the use of human and material resources. These scorecards are very effective in ensuring the success of hospital management.
As we have seen in the previous lines, we can see how video surveillance systems manage to add value to the entire organization and not only to the security department as was the case a few years ago. That is why it is highly recommended that organizations can exploit all that technology makes available to them, rely on companies with experience in providing solutions tailored to their circumstances, and needs.
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