by Scati | Aug 25, 2021 | applications-active-control, SCATI News
Migration to an IP video surveillance solution
CHALLENGE
DSM Nutritional Products is a world leader in the manufacture and sale of vitamins, carotenoids, enzymes, and other products for the animal nutrition industry.
The Jaguáre plant in São Paulo was protected by a CCTV (closed-circuit television) system consisting of 15 analog cameras, which were managed, stored, and controlled locally.
In the event of any incident outside working hours, the manager had to go personally to the offices, access the system on site and execute the contingency protocol manually in each case.
The company, which has an extensive network of 39 factories in 30 countries around the world, was looking for a more technological and customized alternative for its headquarters.
SOLUTION
The implementation and installation of DSM Nutritional Products' video surveillance system is carried out by Grupo INOVA+.
Currently, the CCTV system has been migrated to IP technology and has been expanded to have more than 50 cameras that are managed through a server, recorder, and software from Scati, manufacturer of intelligent video solutions.
The comprehensive management of IP cameras is done through a recording platform of the PRO range of SCATI FENIX capable of managing up to 64 IP Megapixel cameras simultaneously.
The versatility and functional features of this recorder make them ideal for environments where a progressive migration to IP is desired without the need to purchase additional devices such as encoders and switches.
In addition, these platforms guarantee high availability of images and incorporate H.265/H.265+ compression formats, which makes it possible to take advantage of the storage without penalizing the available bandwidth of the installation.
The system is scalable, allowing DSM Nutritional Products to add equipment without the need to replace existing equipment, as well as to grant remote access to the recordings from any location.
With the latest in deeplearning technology, the system provides intelligence data, such as: analytical reports, access counts, facial recognition, blacklists, among others.
BENEFITS
The video surveillance system is working in perfect conditions in two of the client's buildings and, due to the success of the project and the client's satisfaction, it is planned to expand the system in the short term.
With SCATI's video surveillance system, the manager can automate trivial tasks and manage those that really deserve his interest remotely and at any time.
"We have an excellent partnership with INOVA+ on large-scale, technologically advanced projects. In addition to bringing several novelties from the innovative market" comments Rafael Araújo Viana (Project, Engineering and Maintenance Analyst – DSM Nutritional Products).
Grupo INOVA+, SCATI's partner in Brazil, is a leading company in offering technological solutions in security and multimedia that stands out for offering integrated and scalable solutions with the highest levels of quality and innovation.
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by Scati | Apr 20, 2021 | applications-maps-heat, Blog, solutions-applications-transactionstpv, solutions-sectors-retail
With the advent of the Internet, consumers today are much more demanding than they were just 5 years ago. From their cell phones and from anywhere, they are able to compare product features, prices and know the ratings of other customers.
This digitalization has changed the relationship system between brands and customers, now bidirectional, causing retail to face a strong digital transformation, which has been accelerated after the emergence of COVID-19. The pandemic left a different consumer with new habits and preferences and with economic conditions very different from those shown in the previous scenario.
Despite this trend to the digital world, brands want to remain close to the consumer so their efforts are aimed at creating an omnichannel strategy in which e-commerce and traditional establishments coexist, which must undoubtedly become spaces where they can offer "unique experiences" where customers are the "center of the universe".
Technology is redefining this shopping experience and allows brands to know their customers, their consumption patterns, and even predict their purchase intentions. Specifically, Artificial Intelligence, data collection and interpretation (Big Data) are the basis for offering increasingly personalized and unique user experiences.
We are at the threshold of an unprecedented Digital Transformation in Retail, where new technologies such as Artificial Intelligence (A.I.), Big Data and Digital Signage will converge to create the future. The multiple applications of these technologies in video systems make them the fundamental tool to gain business competitiveness.
On-demand services
Can you imagine being able to offer each of your customers personalized services through digital screens at the moment they access your point of sale?
Intelligent video systems are capable of classifying all the people, through demographic variables (gender, age, etc.), who access each of the establishments in real time and even know the emotions that a certain product provokes in them. When a customer enters an establishment, the system automatically classifies him and offers him relevant information through intelligent screens to make him feel unique and special.
Social distancing
With the pandemic, investment in technologies to build trust, security and avoid contact between employees and customers is critical.
Video surveillance systems incorporate deeplearning algorithms that let you know the exact number of people in an establishment and automatically track occupancy.
This information is vital for brands to know the occupancy rates of each of their establishments and to obtain data to optimize their resources, but it is also essential for consumers to know the capacity of the establishment in real time.
Minimize waiting times
Checkout lines are one of the main causes of user dissatisfaction. Reducing waiting times and improving the user experience is one of the challenges that retail can overcome thanks to video surveillance systems.
Video systems detect if a queue exceeds the desired number of people or the maximum waiting time and send an alarm so that the store reacts and minimizes waiting times by opening a cash register automatically.
Resource optimization.
To maximize the profitability of promotional actions and optimize the spaces of each establishment, marketing managers can make use of information from heat maps to know the busiest areas and the average dwell time.
Obtaining this information and being able to compare it is essential when testing the launching of new products, which will allow knowing which one generates the greatest interest by measuring its impact on the chain of stores.
Knowing the number of people who enter, the average time they stay, the most frequented spaces, their behavior, and even by time slots are some of the data that video systems continuously collect.
This information in turn allows the HR Department to manage more efficiently, and to provide more resources to those stores that need more personnel to improve customer service.
Fraud prevention at self-service checkouts
Self-service checkouts are becoming more and more common in stores as they represent a great optimization of resources. However, they require supervision to prevent fraud.
Video systems offer an effective security measure to prevent fraud at self-service checkouts thanks to their integration with POS (Point of Sale Terminals) transactions. Locating video surveillance images associated with any operation performed on your POS network in just seconds to achieve an agile response to suspicious transactions is vital to eliminate the risk of fraud in your establishments.
"Data Driven Marketing and Big Data.
Can you imagine optimizing your management by making decisions based on objective data collected by video surveillance systems?
Big Data tools, such as SCATI RECKON are able to collect, simplify and organize all the information coming from your users and their behavior patterns so that all departments can obtain customized reports for better decision making regarding the launch of new products and the development of sales channels up to the optimization of processes.
About SCATI
SCATI is more than a manufacturer of intelligent video solutions, it is a partner with whom to face challenges. We bring the latest in video technology to solve real problems, present and future.
We have more than 20 years of innovative experience, adapting our solutions to the security and business needs of our customers.
From the definition and development of the project, to the execution and its implementation and maintenance, we have a team of professionals that support you in every phase of your project.
Our intelligent video solutions go beyond security. With the incorporation of Artificial Intelligence and Big Data, we turn our video surveillance systems into a transversal and necessary tool for any company. Data, measurements and information from video surveillance systems can be used by other areas of the company to optimize procedures, improve customer knowledge or increase turnover.
by Scati | Apr 15, 2021 | SCATI News, solutions-sectors-logistics
The operator visualizes and records the loading and unloading of trailer trucks at the docks with high image resolution.
This logistics company has almost a dozen cross-docking distribution centers where it has implemented this system for monitoring the stowage process using 4K video surveillance cameras.
To improve the operation of its cross-docking platforms and, specifically, to improve the stowage process, the logistics company installed 4K video cameras that visualize and record, with high image resolution, the entire loading and unloading process of the trailer trucks on the docks.
Occasionally there were "incidents" (cargo was hit, dropped, packages lost, etc.) that could create a conflict of responsibilities between the parties involved.
To guarantee the quality of the processes and to have forensic evidence of the conditions in which the goods leave the facilities, the logistics company has opted to install a CCTV system based on 4K resolution cameras.
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These 4K cameras offer great image quality thanks to their 8 MPX and allow to visualize and record the entire process with a high level of detail. The resolution of these cameras even allows you to see the labels of each product with great clarity.
SOLUTION
To supervise the stowage process, generally, one camera is installed for every two loading and unloading docks.
With bullet format, these cameras incorporate illuminating range and WDR (Wide Dynamic Range) to offer great image quality under any lighting conditions.
Each logistics platform is equipped with a SCATI FENIX video recorder to record the images from the cameras that monitor the stowage.
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These video recorders store images and videos for 30 days, the maximum time allowed by current Spanish law.
SCATI FENIX recording systems compress high-resolution images from 8K cameras using H.265 algorithms, resulting in significant savings in the storage of recorded video.
On the other hand, this video compression allows to reduce the bandwidth required for the transmission of the IP video stream to the remote locations from where the solution is managed.
The logistics company already had a centralized video management system. Therefore, in the event of any incident, it can locate the exact moment in the process of loading and unloading trucks, obtain high quality images and resolve any incident in a matter of seconds, regardless of the platform where the incident occurs.
BENEFITS
With the implementation of SCATI's CCTV system, the logistics operator can monitor and locate the images associated with any goods during the process in a fast and secure way.
The high image quality offered by these cameras makes it possible to clarify any incident through the detailed visualization of the images so that incidents are resolved in real time. And, in addition, they can download the video and share it with agencies that require forensic evidence of the facts.
SCATI's video management platform allows you to view and manage all devices and cameras, monitor the status of the entire system, and facilitate investigations from a single location at any time.
The high availability of SCATI's recording systems allows the customer to access images, data, and storage even in the most critical situations where servers may go offline.
SCATI offers an open and scalable solution that can be integrated with other systems so that the customer can incorporate new video systems at any time without making additional investments.
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by Scati | Apr 8, 2021 | Blog, solutions-infrastructures-critiques, solutions-sectors-education
What aspects do you need to assess to decide if the cloud is the best fit for your video surveillance project?
Although the possibility of hosting data in virtualized and remote storage spaces was already conceived in the 1960s, the practical application of this new usage model, especially in the field of video surveillance, and its commercialization at the professional level is relatively recent.
New technologies have enabled the possibility of creating an environment where video and applications can be stored without the obligation of owning an infrastructure to maintain it.
The cloud is currently one of the trends that will most affect the electronic security sector due to connectivity and cost reduction by minimizing investment in hardware equipment and system maintenance. But is the cloud the most suitable option for storing images from any video surveillance system?
In the following article we tell you the aspects to take into account to decide if a CCTV system in the cloud is the most suitable for your installation.
Internet connection
Logically, network infrastructure and connectivity are key to guarantee bandwidth with Quality of Service (QoS) and high image availability to avoid losing the video signal in the event of any Internet connection outage.
It is of little use for the provider to offer all the necessary redundancies to guarantee the service if we transfer this element of failure to the availability of our Internet connection. A drop in our connection would result in a loss of all recordings for the duration of the drop.
In addition to the bandwidth we will have to assess whether the video surveillance system incorporates video analytics as they require more computational processing at a centralized site.
Risk analysis
A little over a month ago, a fire destroyed some servers of the French company OVHcloud, the largest European cloud service provider.
Its customers, including the French government which has national data open to the public with OVHcloud, had to activate their disaster recovery plans.
The causes of loss of connectivity can be multiple and uncontrollable and in any case a risk analysis will have to be performed to know how critical the loss of images is for our customers and to establish an image recovery plan.
Storage
Knowing what we want to transmit and for how many days we want to keep the recordings will be a priority for sizing storage needs. In addition, we must take into account the need for BackUp or Redundancy.
The available bandwidth must be adapted to our recording needs, i.e. the number of cameras in the installation and the resolution and framerate with which we intend to record.
Assuming that the cameras offer the most advanced compression standard protocol currently available (H.265), we can be talking about a total of 2Mbps for a 2 Megapixel camera at 25 frames per second.
If we have an average of 10 cameras in the installation, we will need a total of 20Mbps guaranteed upload per site, only for the CCTV. If for the same site, we consider standard resolution analog cameras, connected by encoder (H.265) and recording at 4CIF at 10 frames per second, the bitrate per camera would be about 700Kbps on average, which would mean a total upload bandwidth of 7Mbps.
Therefore, in a market with a clear tendency to offer more and more resolution in its cameras, it is also important to evaluate the bandwidth requirements to validate its viability in each geographic region, as well as the cost involved in such a connection.
Cost calculation.
While it is true that the cloud eliminates the cost of hardware storage equipment, it is necessary to take into account certain hidden costs that are not included in the monthly subscription fee and that are difficult to quantify: the cost associated with the loss of images, penalties for non-compliance with current legislation, the wrong sizing of the necessary storage, and the cost of downloading information that in the case of video surveillance, we are talking about high definition images and videos that involve many GB/TB of data download, which can increase the cost exponentially.
Existing CCTV infrastructure.
If the installation currently has an analog CCTV system, in order to enjoy the advantages that the cloud can offer, it will be necessary to consider whether to migrate to IP technology or invest in encoders that transmit the signals from the current analog cameras.
Data protection and cybersecurity.
Although it is true that, historically, there have been successful attacks on large technology companies, these types of services are usually very technologically prepared to repel cyber-attacks.
What is a reality is that the user stores the data remotely and no longer has direct control over it, with the risk that this entails, since video is very sensitive and confidential information.
At all times the information must travel securely and encrypted, for which we will need to have cybersecurity measures to protect our clients' data (images): Firewall, IDS, etc.
In the event that we value opting for storage in a public cloud (Amazon, Microsoft, etc.), we must be aware that the client's data is being managed by a third party and therefore there may be legal problems associated with the ownership of the images and there is a dependence on uncontrollable factors: connection, storage, security of the third party, etc.
Specifically, the IaaS (Infrastructure as a Service) provider must take the necessary measures to promote the correct application of the GDPR (General Data Protection Regulation) as they are responsible for storing the images we record.
In early March 2021, a group of hackers accessed images from more than 150,000 video surveillance cameras from customers of Verkada, a company that sells security cameras that customers can access and manage over the network.
The cyberattack exposed the security of hospitals, prisons, and even the factories of Tesla, the automaker. This would not have happened on a customer's local private network with a well-secured VPN.
Integration
In the case of having other intrusion systems, access, etc., it will be necessary to consider taking them to the cloud so that they can interact with the video systems, not to mention the problems of integration with other security elements that can be found physically in the installation.
The cloud undoubtedly offers numerous advantages in terms of connectivity and costs, but it will be necessary to know the needs of each installation to find out if Cloud Computing is the most suitable solution for the storage of your images.
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by Scati | Feb 22, 2021 | products-cameras, SCATI News, solutions-sectors-logistics
Panoramic cameras offer a larger field of view than any conventional camera and are especially useful for monitoring large areas, resulting in significant savings in resources.
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SCATI, manufacturer of intelligent video solutions, adds to its catalog a new 180º panoramic camera to cover large indoor areas.
This panoramic camera with minidome format (SEM-3601R-XU) offers a wide viewing angle and is very well received in projects where it is required to cover the security of indoor facilities such as logistics platforms, stores, hotel common areas, shopping centers, etc.
This camera allows automatic day/night switching thanks to the incorporation of a mechanical IR filter (up to 10 meters) and has a high resolution of 4 Megapixels (2688×1520) offering clear images even in strong backlight conditions (120 dB WDR).
The wide field of view offered by a panoramic camera allows the replacement of several conventional cameras, offering significant cost savings (device purchase, installation and cabling) and reducing the number of possible blind spots.
Panoramic camera image vs. conventional camera
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